Terms and Conditions of Use puma33

1Acceptance of Terms and User Consent

These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("User") and puma33 ("Platform", "us"). This Agreement governs your access to and use of the website, app, games, services and any content provided by puma33.

By accessing or using the puma33 platform in any manner — whether through account registration, depositing funds, playing games, or simply browsing the website — you expressly and implicitly agree to be bound by all terms contained in this document, including Privacy Policy and Responsible Gaming Policy ours, which forms part of this Agreement.

Puma33 reserves the right to amend, update or modify any part of these Terms and Conditions at any time without prior notice. It is your responsibility to review this page periodically to ensure you remain up to date with the latest terms in effect.

2User Eligibility and Age Restriction

Use of the puma33 platform is restricted to individuals aged 18 and above only. This is an absolute condition that cannot be compromised under any circumstances. puma33 takes its social responsibility seriously in preventing underage access to real-money entertainment platforms.

• You must be at least 18 years of age at the time of account registration.
• You must reside in a jurisdiction that permits online gambling activities.
• You are not prohibited from gambling activities for any reason.
• You are registering in your own name and not on behalf of another person or corporate entity.
• You are not declared as an individual requiring protection or restriction by any government authority.

Puma33 reserves the right to request proof of identity and age verification documents (KYC) at any time. Failure to submit the requested documents within the specified period may result in your account being suspended or permanently closed.

3Account Registration and User Responsibilities

Each user is only permitted to hold one active account at puma33. Multiple account registrations by the same individual — whether using different names, email addresses, phone numbers, IP addresses or payment methods — are strictly prohibited and may result in all associated accounts being closed and account balances forfeited.

• All information provided during registration must be accurate, complete and up to date.
• You are solely responsible for maintaining the confidentiality of your account password.
• Any activity that occurs within your account is solely your responsibility.
• Notify puma33 immediately if you suspect your account has been accessed without authorization.
• The account name must match the name of the bank account holder or digital wallet used for transactions.

Puma33 reserves the right to reject registration applications or close existing accounts without providing any reason, particularly where there are indications of fraud, abuse or breach of terms.

4Deposits, Withdrawals and Financial Transactions

Puma33 supports a variety of popular payment methods in Malaysia including FPX, DuitNow QR, Touch 'n Go eWallet and other options. All financial transactions are processed through secure channels protected with 256-bit SSL encryption.

• Minimum and maximum deposit limits may vary depending on the selected payment method.
• All deposits are final and non-reversible once successfully processed.
• Withdrawals may only be made to a bank account or digital wallet registered in the same user's name.
• Puma33 reserves the right to request additional identity verification before processing withdrawals exceeding a certain amount.
• Withdrawal processing times depend on the selected method and may take anywhere from a few minutes to three business days.
• Funds deposited into your puma33 account may only be used for gaming purposes and may not be used as a money transfer facility between third parties.

Any attempt to transfer funds without prior gameplay, or to use the puma33 platform as a channel for money laundering, will be reported to the relevant authorities and the account will be immediately closed.

5Bonuses, Promotions and Wagering Requirements

Puma33 offers a wide range of bonuses and promotions to new and existing members. Each bonus is subject to its own wagering requirement that must be fulfilled before any withdrawal from bonus funds is permitted.

• The welcome bonus is only available to new members making their first deposit.
• Each bonus carries a minimum wagering requirement that must be fulfilled within the specified time period.
• Puma33 reserves the right to withdraw any bonus if there are indications of promotional abuse.
• Bonuses cannot be transferred between accounts and hold no cash value until wagering requirements are fully met.
• Different games may contribute at different rates toward bonus wagering requirements.
• Puma33 reserves the right to modify, suspend or terminate any promotion at any time without prior notice.

Users found exploiting promotional system loopholes, using multiple accounts to claim repeated bonuses, or engaging in low-risk wagering solely to fulfill wagering requirements will face actions including account closure and forfeiture of all associated bonuses and wins.

6User Conduct and Platform Prohibitions

Puma33 users are required to conduct themselves in a responsible, respectful and lawful manner at all times. The following activities are strictly prohibited on the puma33 platform:

• Using automation software, bots, scripts, or other technical tools to access or interact with the platform.
• Colluding with other users to manipulate game outcomes, particularly in poker or multiplayer games.
• Exploiting bugs or technical vulnerabilities in games to gain an unfair advantage.
• Spreading false information, defamatory content, or harmful material through the puma33 platform.
• Attempting to hack, breach, or disrupt puma33's security systems in any way.
• Using your puma33 account for money laundering or any other illegal financial activities.

Violating any of the above prohibitions may result in immediate account closure, forfeiture of all balances and wins, and legal action where necessary. puma33 reserves the right to report any suspicious activity to the relevant authorities.

7Intellectual Property Rights and Platform Content

All content on the puma33 platform — including logos, graphics, text, software, interface design, domain names and other visual elements — is the exclusive property of puma33 or its licensors. This content is protected by applicable copyright, trademark and intellectual property laws.

• You are not permitted to copy, distribute, modify, or reuse any puma33 content without prior written consent.
• The name "puma33" and all associated logos are registered trademarks and may not be used without permission.
• Any attempt to reverse engineer puma33's software or systems is strictly prohibited.

Access to the puma33 platform does not grant you any ownership rights or licence over any platform content. You are granted only a limited, non-exclusive, revocable licence to use the platform for personal, non-commercial purposes.

8Limitation of Liability and Disclaimer

Puma33 provides its platform and services on an "as-is" and "as-available" basis. While we strive to ensure the platform operates smoothly and without interruption, puma33 makes no warranties, express or implied, regarding the availability, accuracy or reliability of the platform at any time.

• Puma33 is not liable for any direct, indirect, incidental or consequential losses arising from use of the platform.
• Puma33 is not liable for service interruptions resulting from system maintenance, technical issues or factors beyond our control.
• Game results generated by an audited RNG (Random Number Generator) are final and cannot be disputed.
• Puma33 is not liable for any losses incurred as a result of shared or stolen login credentials.

In all circumstances, puma33's maximum total liability to you shall not exceed the active balance in your account at the time of the relevant incident.

9Account Closure and Self-Exclusion

Users may close their account at any time by contacting the puma33 support team. Prior to closure, all wagering requirements tied to active bonuses must be completed, or the relevant bonuses will be forfeited.

• Any remaining balance in an account closed at the user's request will be refunded upon completion of the review.
• Puma33 offers a self-exclusion option for a set period to assist users who wish to take a break from gaming activity.
• Self-excluded accounts cannot be reopened until the exclusion period has ended.
• Puma33 reserves the right to close the account of any user who violates these terms without refunding any balance associated with fraudulent activity.

For more information on self-exclusion options and responsible gaming, please visit the Responsible Gaming ours.

10Applicable Law and Dispute Resolution

These Terms and Conditions are governed by and interpreted in accordance with the laws applicable in the jurisdiction where puma33 operates. Any dispute arising from or in connection with this Agreement shall first be resolved through good-faith negotiation between both parties.

If a resolution through negotiation is not reached within 30 days, the dispute may be referred to binding arbitration under a method agreed upon by both parties. The arbitration decision is final and binding on both parties.

For any enquiries related to these Terms and Conditions, you may contact the puma33 support team via Live Chat available 24/7 on our platform.